What File Types Are Supported in BrokerBot?
Knowledge Base Uploads
When adding files to your BrokerBot Knowledge Base, the following file types are accepted:
Images
.jpg, .jpeg, .png, .gif, .bmp, .svg, .tiff
Documents
.doc, .docx (Microsoft Word)
Spreadsheets & Data
.xlsx, .csv, .tsv
Text & Markup
.txt, .md, .json, .xml, .html, .yaml
Video
.mp4, .webm, .mov, .m4v, .ogv
Videos are automatically transcribed and visually analyzed when uploaded.
Archives
.zip
Chat Attachments (Multimodal Input)
When attaching files directly in a chat conversation, the following file types are supported:
Images
.jpg, .jpeg, .png, .gif, .bmp, .svg, .tiff
Documents
.doc, .docx (Microsoft Word)
Spreadsheets & Data
.xlsx, .csv, .tsv
Text & Markup
.txt, .md, .json, .xml, .html, .yaml
Video
.mp4, .webm, .mov, .m4v, .ogv
File Limits
Maximum 50 MB per file
Maximum 10 files per upload
Need Help?
If you're unsure whether your file type is supported, or you're running into upload issues, reach out to the BrokerBot support team and we'll be happy to help!
