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What file types are supported in BrokerBot?

All supported file types for Knowledge Base uploads and chat attachments, including video

Written by Maximo Gomez VI

What File Types Are Supported in BrokerBot?

Knowledge Base Uploads

When adding files to your BrokerBot Knowledge Base, the following file types are accepted:

Images

.jpg, .jpeg, .png, .gif, .bmp, .svg, .tiff

Documents

.pdf

.doc, .docx (Microsoft Word)

Spreadsheets & Data

.xlsx, .csv, .tsv

Text & Markup

.txt, .md, .json, .xml, .html, .yaml

Video

.mp4, .webm, .mov, .m4v, .ogv

Videos are automatically transcribed and visually analyzed when uploaded.

Archives

.zip

Chat Attachments (Multimodal Input)

When attaching files directly in a chat conversation, the following file types are supported:

Images

.jpg, .jpeg, .png, .gif, .bmp, .svg, .tiff

Documents

.pdf

.doc, .docx (Microsoft Word)

Spreadsheets & Data

.xlsx, .csv, .tsv

Text & Markup

.txt, .md, .json, .xml, .html, .yaml

Video

.mp4, .webm, .mov, .m4v, .ogv

File Limits

  • Maximum 50 MB per file

  • Maximum 10 files per upload

Need Help?

If you're unsure whether your file type is supported, or you're running into upload issues, reach out to the BrokerBot support team and we'll be happy to help!

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