Did I Lose Access to My Account?
No, your access to BrokerBot will not be interrupted. However, to ensure your account remains in good standing and to prevent any future service disruptions, we encourage you to update your payment information as soon as possible.
Steps to Update Your Billing Information
Step 1: Click the "Please update your billing information" link in the red banner at the top of your screen. This will take you directly to your billing settings.
Step 2: On the billing page, locate your current payment method on file.
Step 3: Click "Add Payment Method" to enter new card details.
Step 4: Enter your updated credit or debit card information, including:
Card number
Expiration date
CVV / Security code
Billing address (if prompted)
Step 5: Click "Add" payment method.
Step 6: Once added, our system will automatically process the payment to bring your account current.
Still Having Trouble?
If you continue to experience issues after updating your information, please reach out to our support team at [email protected]