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Confirm a User’s Phone Number is Registered and Verified

There are several ways to check if a user’s phone number is registered and verified in the system:

Kyle Berglund avatar
Written by Kyle Berglund
Updated over 2 months ago

✔️ Green Checkmark in Profile

  • A green checkmark will appear next to the user’s phone number in their profile, indicating that the number is officially verified.


📞 Hotline Call: System Calls Users by Name

  • When a registered user calls the Hotline, the system will greet or address them by name. This means the number is recognized and matched to that user in the system.


💬 Hotline Conversation Display

  • Click on Hotline to view conversation history.

    • If the user’s name appears in a text or call conversation, it confirms the number is registered.

    • If only the phone number (with no name) is displayed, the number is not recognized as being registered to a user.


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If you have further questions or need additional assistance, please contact the support team at [email protected]

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