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Communicating Effectively with BrokerBot

Optimize BrokerBot's response to your questions to get the most from your AI Assistant.

Written by Maximo Gomez VI
Updated over 4 months ago

Talk to BrokerBot as if it were a person.

Consider how you speak with a peer, client, a mentor (or a mentee), associate, or friend.

Example of an Optimal Query

“Can you provide a step-by-step checklist for submitting an offer on a residential property, and let me know which forms are required?”

Communication Do’s and Don’ts

Do’s

  • Provide context when asking follow-up questions.

  • Specify if you want a document, summary, or detailed explanation.

Don’ts

  • Don’t ask multiple unrelated questions in one message.

  • Don’t assume BrokerBot knows your previous queries unless you reference them.

Here are some examples of communication do’s and don’ts:

Be Specific and Clear

Do: Clearly state your question or request. Include relevant details (e.g., property type, location, document name, process step).

Example: “What are the commission rates for residential sales in 2025?”

Don’t: Use vague language or ask overly broad questions.

Example: “Tell me about Buyer Representation.”

Use Complete Sentences

Do: Phrase your questions in full sentences for better understanding.

Example: “How do I submit an earnest money deposit?”

Don’t: Use only keywords or fragments.

Example: “Earnest money process?”

Reference Documents or Processes by Name

Do: If you know the name of a document or process, mention it.

Example: “Show me the Buyer Representation Agreement.”

Don’t: Use generic terms if you can be more precise.

Example: “Show me that form.”

Ask One Question at a Time (if possible)

Do: Break complex requests into separate questions for clarity.

Example: “First, what is the process for listing a property? Second, what forms are required?”

Don’t: Combine unrelated questions in one message.

Example: “How do I list a property and what are the commission rates and can you show me the lease agreement?”

Additional Tips

Clarify Your Role or Context (if relevant)

Do: Mention if you are an agent, broker, client, or admin, if it affects the answer.

Example: “As a new agent, what training resources are available?”

Request Summaries or Step-by-Step Instructions

Do: Ask for summaries, checklists, or step-by-step guides if you want concise information.

Example: “Can you summarize the steps for closing a transaction?”

Follow Up for Clarification

Do: If an answer isn’t clear, ask for clarification or more detail.

Example: “Can you explain step 3 in more detail?”

By following these guidelines, you’ll ensure that BrokerBot can provide you with the most accurate, relevant, and helpful responses possible! If you have a specific scenario or need, feel free to ask for tailored advice.

Fun Fact: The above was provided by BrokerBot.

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